Privacy policy

I. General provisions

This Privacy Policy describes how we collect and process personal data of Customers using the magicannula.com online beauty and professional supplies store, available at www.magicannula.com.

The controller of your personal data is the operator of the magicannula.com store, registered at ul. Obrońców Wybrzeża 7/6, 80-398 Gdańsk (ClinicaNova), Poland.

For privacy enquiries contact us at beautynovaconcept.eu@gmail.com.

II. Data we collect

We collect personal data necessary to fulfil orders for cannulas and related beauty/medical aesthetics supplies, operate customer service and meet legal obligations.

Basic data includes: full name, email address, telephone number, delivery address, invoicing address when provided.

With your consent we may also store purchase preferences, order history and other optional information you voluntarily provide.

III. Purposes of processing

We process personal data in order to:

• fulfil orders placed at magicannula.com and related services,
• handle withdrawal, returns and warranty complaints,
• contact you about order fulfilment and delivery,
• send marketing communication only where you have given consent,
• improve our product range and services through analytics and statistics.

IV. Legal basis

Processing is based on:

• your consent — for marketing and promotional activities,
• performance of a sales contract,
• legal obligations applicable to the controller,
• legitimate interests of the controller (e.g. fraud prevention, IT security).

V. Sharing personal data

We may share data with:

• shipping carriers and payment providers involved in completing your order,
• accounting, legal or marketing vendors acting on our instructions.

We do not sell your personal data. Data is not shared with other third parties without your explicit consent, unless required by law.

VI. Your rights

Under GDPR you may:

• access your data and obtain a copy,
• rectify inaccurate or incomplete data,
• request erasure (“right to be forgotten”) where applicable,
• restrict processing,
• request data portability,
• object to processing,
• withdraw consent at any time where processing is consent-based,
• lodge a complaint with a supervisory authority (in Poland: the President of the Personal Data Protection Office).

VII. Retention

We retain personal data for as long as necessary for the purposes described above and as required by tax, accounting and consumer law.

Data processed on the basis of consent is kept until you withdraw consent.

VIII. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or alteration.

IX. Cookies

Our store uses cookies to ensure correct operation of the website, remember preferences and measure traffic. You can control cookies in your browser settings.

X. Final provisions

We may update this Privacy Policy from time to time. Material changes will be announced on the website.

Matters not covered here are governed by Polish law and EU regulations where applicable.